DENMARK’S BEST WORKPLACE IS ALSO THE FAVOURITE OF CUSTOMERS
Middelfart Sparekasse has Denmark’s happiest customers. For three years on the run, Middelfart Sparekasse has been recognised as the bank that Danes are most satisfied with. Of course the savings bank is keen to retain this title. But how does a savings bank preserve and develop the customer relation at a time when new smart payment solutions are forever appearing, and when customers can carry out more and more transactions themselves?